Should I stay with the consultants during the service time?
You don't need to stay at your place during the whole service time. But please stay at your place when the service finishes.
If you tell us what we need to be careful when we start the service, it will be very helpful for us to provide a good service. When the service is finished, please check the service result and whether there are any insufficient parts. However, please understand that we are responsible for the complain after the service date claimed by the customers.
Since our consultants are not familiar with your house structure and do not know your taste, you may find the insufficient parts at first time. Therefore, when you check the service result, if you tell our consultants about those parts, they will clean it again right on the spot.
If you are outside during the service, please keep your cash or valuable belongings separately to avoid the security issue.